Dear Rajiv,

On behalf of my husband and my sisters , I want to express my heartfelt gratitude for obtaining the tickets to the Maha Shivrathri event. We appreciate EVERYTHING you have done to make this trip as smooth as possible . We thank you and your ENTIRE organization for the EXCELLENT Service ! We could not have asked for anything better . I am sure this will one- of- a kind vacation and a memorable one because of the way you have organized the hotels , the Maharajah Express train , domestic travel , guides etc, etc .  You are truly AMAZING !

Thank you

BEST Regards

Maya

Mrs Maya Suresh & Family

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USA

Hi Rajiv, on behalf of myself and Steve we just wanted to say thank you! The holiday to the Golden Triangle & Ranthambore from 09 December 2022 till 18 December 2022 was amazing and everything went like clockwork, all the guides and especially our driver Mustak were great. The Oberoi Villas hotels and service were outstanding, thank you  Tailormade Journeys for organising it all.

Mrs Kealey Jayne Harrison and Mr Steven Richard Smith

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UK

Rajiv is our highly compassionate, caring, and extremely diligent travel agent who takes true pride and ownership for his work, more than anyone I have ever done business with.  Rajiv went to extreme lengths to ensure that our 3-week trip to India and Sri Lanka which he planned from start to finish was 100% perfect, with extraordinary follow up and attention to detail.  There were zero hiccups throughout, and all of our accommodations, guides, and luxury train journeys were definitely “best of the best” in both India and Sri Lanka. I have known Rajiv for 3 years, and he seamlessly rescheduled our trip during Covid after he had planned it initially.  What really struck me about Rajiv is how kind he is, and genuinely committed to delivering outstanding service to us, his clients. The passion and energy that Rajiv demonstrated in order to provide an exceptional luxury service and experience completely blew me away and impressed me beyond belief.   I would recommend Rajiv to anyone who wants to travel in a first-class way.  We also saved a lot of money booking through him compared to doing it ourselves!  There are too many wonderful experiences to mention here.  If you would like any further details about our trip which Rajiv planned, please reach out to Rajiv and I will be happy to speak with you directly.   

Ms Daniella R Rand

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USA

Dear Rajiv 

Just an email to say thanks for the exceptional vacation we had on 20 nov 2022 on the maharajah express train on the panorama experience. 

We have had many vacations across the world and this vacation as topped the bill and has been the most memorable experience we have ever had. We have never felt like royalty before and would  highly recommend this experience to anyone wanting to visit India. 

The main highlights for us was the Taj Mahal, a tour of delhi, the many temples we visted and a boat trip on the Ganges.

I would like you to convey our thanks to all the tour guides throughout our experience whom were exceptional with their knowledge and friendliness also extend our appreciation to the many staff on the train from our butler, waiting staff, train manager and the head chef John whom made our experience one of the most memorable. The train management team were caring and attentative especially when my mother had a few problems with her mobility and on all tours arranged wheelchairs and seperate transport transfers to destinations and arranging drop offs closer to the many places we had visited.

We both fell in love with the culture and the people of India. 

Also thanks to tailormade journeys limited and your team for your support from start to finish. 

Kind regards. 

Llewellyn Simpson and Ann Bottomley 

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UK

Hi Rajiv,

We are just back from the tour of Southern India on the Golden Chariot.

I just wanted to say it was a fantastic experience and holiday.

We thoroughly enjoyed ourselves. The excursions from the train were top class.

There were some minor teething problems with the train as it had not been in operation for quite a while but this did not detract from a great experience and the staff on the train were very welcoming and helpful.

In total there were only 22 of us on the trip and this made for an intimate and friendly experience.

The transfers worked smoothly between hotel and train.

I would have no hesitation in recommending this trip to friends or anyone else wanting to experience the sights and sounds of Southern India with a luxury feel.

Regards

Mrs & Mr Nick Jackson

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UK

Dear Rajiv,

Larry and I are just now in Mumbai, after experiencing an exceptional 6 nights/7 days on the Maharajas’ Express. Our cabin, our butler, the tours, the evening excursions, the ‘entertainment’, the food were all remarkable!  Will highly recommend the adventure to anyone.

Thank you for all your help planning our very memorable experience.

All the best,

Larry and Patti

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USA

Hi Rajiv

A huge thank you for such an exciting trip on the Indian Panorama on the Maharaja Express.

We were both overwhelmed with the service given from all the staff.

We will be coming back to Indian again!

Regards

Julie and Sue

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UK

My husband and I have returned from a wonderful holiday to India that was organised by Rajiv in the UK. and local teams in Delhi and Amritsar. We were met and guided seamlessly to very comfortable hotels and escorted by informative guides during our first week with a tour of the Golden Temple in Amritsar particularly memorable. The second week on the Maharajas Express was an incredible experience that packed in so much to see and we were well looked after with quality food and attentive service from friendly staff.

Covid restrictions had delayed this Luxury Holiday for 2 years and Rajiv was so supportive in helping us navigate the complexities of obtaining our Visas and guiding us on passenger locator forms.

We have no hesitation in recommending Tailormade Journeys Ltd for an incredible experience and complete peace of mind that everything has been organised to a very high standard of service.

Dr Marilyn Cook and Mr Mark Muffett

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UK

I would like to say big thank you for organizing amazing trip for 4 of us to Jordan. We started to plan this vacation a year before Covid Pandemic in 2019 to travel in Spring of 2020. By January of 2020 we paid for everything in full but had to delay our travel plan till Spring 2022. Rajiv always kept in touch during pandemic and responded immediately to all our emails and phone calls. Rajiv was instrumental in planning our vacation and made whole process very easy and painless. He had a great knowledge of the area, booked amazing and beautiful hotels, all tours and transfers were well organized and executed by efficient teams. In addition he kept our money save for 2 years and never increased original price. We had a roomy, comfortable and very clean  mini van with knowledgable tour guide who are a good storyteller. Everything went without a glitch and as promised.

In the end, I would like to say thank you once again for such a wonderful and unforgettable experience. We never will look for another company next time we will plan our vacation to destinations that Tailormade Journey Company is offering. You are the best. We will always recommend your company to any friends or family if they will consider travel to destination offered by your company.

Roman and Ada Basin

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USA

Our trip on the Maharaja’s Express 23 October 2022 has honestly been the trip of a lifetime.  We chose the “Indian Panorama”, which visited some wonderful destinations.  The variety of places we visited meant we were never bored, and there was just the right amount of time spent relaxing on the train, gazing out of the window as scenes of rural India passed by.  The accommodation on the train is very comfortable and spacious, and the staff looked after us extremely well.  In fact the staff deserve a special mention for their helpfulness and friendliness.  Arriving at destinations we were received like VIPs, with the full red-carpet treatment, literally.  India can be an overwhelming place, very different to the UK, but we always felt reassured that there were people from the train staff to guide us and look after us.  Food and drink have been absolutely first class, on and off the train.

Feedback on holiday arrangements

We originally booked our trip back in 2019, with the intention of travelling at Easter 2020.  Covid-19 put paid to these plans – we eventually travelled in October 2022.  Our representative from Tailormade Journeys, Rajiv, has been brilliant at keeping us informed about the various changes and issues that have occurred due to Covid, and advising us of what we needed to do.  Excellent communication is essential for holidays like this, and Rajiv has been very attentive to our individual circumstances and requirements. All arrangements have been thorough and worked out impeccably.  Our holiday involved hotel stays in Delhi before and after the train trip.  There was someone to meet us at the airport when we arrived in India to take us to the hotel, and then meet us the following morning to take us to the station.  Similarly when we arrived back in Delhi at the end of the train trip we were met at the station again, and then escorted to the airport the following morning.  At no point were we left worried about these connections or arrangements; the hotel staff were also fully aware of the arrangements, which was very helpful.  I would have no hesitation in booking another holiday through Tailormade Journeys.  Thank you very much!

Mr John Walker X Family

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UK

We have just returned from a wonderful holiday in India. The arrangements you made for us in the Leela hotel, on the Palace on Wheels and the various tours were absolutely splendid and went like clockwork. The local tour people, Personal Tours, could not have been more helpful and efficient. Thank you very much for making our 60th wedding anniversary so memorable.

Brian & Ann Murton

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UK

Our trip was stunning from start to finish – Aman and his team really took care of things splendidly- Our driver and guide Allen is now a friend . The greeting service when we landed off the plane was wonderful – would recommend for every trip – stress buster 👏👏 Each hotel had something special – the Cinnamon lake in Columbo : the best buffet anywhere , the pool, lake and birds . The train to Jaffna was great – though warn passengers the A/ C is freezing , pack a top . The Fox resort was lovely , beautiful gardens and pool area , great staff , good food – bring you own alcohol ! Trinci Blu in trincomalee – beautiful beach , great service – beach chalet with balcony stunning – again great food . Wilpattu leopard trails tent was stunning luxury – the safaris , the guides , driver , their knowledge and food and service   were outstanding . The Uga ulagalla individual villa with plunge pool was breathtaking – felt like film stars – the grounds are huge – a midnight dip in your own pool watching the glow of the fireflies – magical. Then a week at the Wattura Resort  – did not want to leave . It was wonderful – the staff were amazing and so caring and helpful – the chefs were superb – the attention to detail was fantastic throughout – Chris used the spa and thought it was one if the best – mention for See Lanka travel about 300 m  outside the resort organised boat trips through the backwater and tour of Negombo  and  monkey island , 5 star and really reasonably priced .  Our many thanks to Mrs Farouk and Aman for their hospitality and their help throughout the tour – we are busy planning our return

Mrs Christine Ann Morris and Mr Paul William Morris

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UK

Just a quick thank you for arranging a perfect holiday for us the standard of hotels was perfect as were the locations The boat we had for the backwaters trip was fantastic all of us were impressed by what you had arranged for us and the level of service you and the tour company provided we would certainly recommend you unreservedly 

Thanks again 

Noel Lynn Darren and Carly Topps

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UK

Further to my telephone conversation with you today, this is to confirm our profound thanks to you and your team for the amazing tour of the Deccan and Kerrela.

As you know it was a profound disappointment when our train was cancelled – the Deccan odyssey with such short notice. However your reorganised itinerary did not disappoint.

Everywhere we went; we were met by highly efficient teams who whisked us to our hotels and picked us up to return to the airports. They even checked us in, waiting until we had passed security.

Our guides were knowledgable, the sightseeing amazing, the hotels first class, the house boat wonderful. What is more none of us became ill! One small improvement would have been two nights on the boat rather than one, but one night was our suggestion.

It was fortuitous that we alighted on your company. I cannot praise you enough.

Hope that you will look after us again in the not too distant future.

Yours sincerely

Dr. Warren Hamilton Perks Family & Friends

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United Kingdom

Congratulations on a excellent tour, all went seamlessly.

A special mention to our driver who was fantastic in all ways.

A good/safe driver and also guide. We saw many other sights specially requested because of him.

Mrs. & Mr. John Brewster

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United Kingdom

Hello Rajiv,

Most of my friends are now back in the US. Everyone enjoyed the trip thoroughly on board the Luxury Palace on Wheels . Thank you for everything & arranging such a fantastic holiday.

Regards

Mr. Suneel Arora & Group

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United States of America

Hi Rajiv and Team, thanks you for all your help on these tours. We were most happy with your product (timely drivers and clean transport) and services (guided tours).

I would like to personally recommend how well the tour guides were and happy to review on line. Please advise how / where to do so for each of the guides;
Amritsar: Amit
Jaipur: Kailash Arora
Agra: Azhar Khan
Delhi: Anil Sharma

Kind regards

Mr. Verender Badial & Family

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United Kingdom

We have just returned from our holiday and wanted to write and thank you very much for all your work in organising such a wonderful trip.

From the moment we contacted you about the possibility of our venture in Indochina, we have felt incredibly well looked after and well informed. Your attention to every detail is much appreciated even to the degree that before we travelled we had received information on everything we would need even including what the welcome notices would look like at each airport .

We really liked everywhere we stayed, each hotel was perfectly located, near, if not in the centre of the towns and not in the midst of the tourist areas. They were all interesting and had a local flavour to them, they felt relevant to the area rather than the homogenous big chain hotels.

Each of the four guides were truly wonderful, Mr Ha, Mr Lup, Mr Vu and Mr Chin, were all charming and helpful whilst imparting useful and interesting information, they followed your well-structured and thoughtful itinerary, as well as being open to adjust it as we felt necessary on arrival in each place. We felt incredibly well cared for, and really valued the small considerate details, as well as the ready supply of bottled water which was always much appreciated. The guides were wonderful in being aware of particularly busy routes or times when visiting the sites, and managed to lead us away from these to make the most of everything we saw. We would like to mention that all the drivers were really good too…

The choice of meals in interesting restaurants with local food was fantastic too (we had 2 not so good meals and fed back to the local guides our thoughts on this which they seemed pleased to hear as they were keen on getting things right for the next travellers)

Extraordinarily, we received a message when we were on the boat in Halong Bay to let us know that our flight was delayed a little. What amazing communication!

We have been impressed by th organisation every inch of the way, resting certain in the knowledge that all was taken care of, which allowed us to enjoy a fantastic and memorable trip at every moment.

With our gratitude and thanks and we are already thinking about when we can be in touch again for another adventure…

Best wishes

Mr. & Mrs. Barnett & Family

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United Kingdom

Just a short email to say ‘thanks’ for making all the great arrangements that made our recent holiday to Kerala so enjoyable.

Everything went to plan and we had a super time.

Regards

Mrs. & Mr. Dale Kitching

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United Kingdom

Finally I have written a review of our : South India Highlights
From start to finish the trip was superb.

Booking and communication with Tailormade Journeys was excellent. Rajiv was always just a helpful email or phone call away.

The trip was very well organized, from the first moment when we were met by a representative at the airport and our fantastic driver for the next 3 weeks , Anbu – a true gentleman and ambassador for South India; knowledgeable, friendly, kind, caring and helpful.

The Hotels were generally excellent, particularly worthy of mention for service and quality :

Tanjore -Ideal River View
Houseboat Deluxe Air Conditioned Houseboat – wonderful staff
Periyar -Cardamom County (Periyar Cottage) – excellent staff and restaurant
Munnar -Tall Tree (Cinnamon Cottage) -Location
Mysore Radisson Blu Plaza – Outstanding Restaurant staff.

The trip was a tremendous opportunity to visit parts of India new to us and to revisit parts we had previously visited. The contrasting scenery, sights and sounds of cities, lakes, waterways and the sea, temples and the tranquility of the hills.

An outstanding trip from start to finish. We wholeheartedly recommend this company .
Please use this review in any way you wish. I am happy for people to contact me for verification.

Regards

Mrs. & Mr. Paul Morris

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United Kingdom

Good evening
This was our 4 trip with Tailormade Journeys and we have been meaning to congratulate you on arranging the most amazing holiday to Sri Lanka. Thank you so much, we had the most marvellous time. Wow, what a country.
Thanks again

Fran and Paul Dale

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UK

We just wanted to thank you for the perfect arrangements for our vacation to India. The tour guides were excellent and the travel arrangements were perfect. The cars and drivers were always waiting for us even when our flights were late. We will definitely use your services during our next trip to India. Our trip on Maharajas Express – Treasures of India was lifetime trip.

Thanks

Barbara and Amitava Bose

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USA

We had an un imaginable trip on the Maharajas Express – Heritage of india. Staying in the Suite was fantastic. We just returned from our trip and I wanted to say that I’ve never experienced such a well-organized vacation.  Every connection, transfer, tour and hotel booking was flawless arranged.

thanks,

Mrs & Mr Duerig

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USA

Maharajas Express -The Indian Splendours 21/02/2020 – 29/02/2020

We spoke briefly yesterday about the above train journey that Mrs Joan Clay and myself took on the above stated dates.

I am writing to thank you so much for arranging this experience for us.  I do not have sufficient adjectives to describe how wonderful it was.  The guides and drivers in Delhi and Mumbai were helpful, professional and approachable.  We couldn’t have asked for a better service!

Thank you again for the travel arrangements you made on our behalf.  We would certainly go through you again for any further trips to India that we will hopefully take in the future.

Kindest regards

Anne Dunn & Joan Clay

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UK

Val and I have arrived safely back home.

I just wanted to thank you one more time for the superb care and attention as well as the additional incredible sites you took us to. You put in so much work to make our trip to India very special.  Nothing was too much trouble and we have learned that anything is possible in India.

Kind regards and we hope to see you again.

Clive & Val Tinkler

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UK

We are now back in the UK after a very memorable trip to India. I just wanted to say how exceptionally well organised everything was. The guides were always on time,very knowledgable, friendly and well presented. The hotels were excellent value for money and the staff at the hotel in Varanasi went out of their way to help retrieve our suitcase when we had picked up the wrong one.

I feel that we saw a great deal of India with the trip to Varanasi especially evocative. I have already recommended your services to a friend. It was first class from start to finish. Thank you very much Good wishes

Pat Wandworth

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UK

We have just returned from our trip to India and I wanted to say thank you for your amazing organisation of our itinerary. We had a fabulous time full of wonderful experiences. The guides and drivers were all so friendly and very well informed. We were treated like royalty and each part of the trip went perfectly without any hitches. We loved India and will recommend you to anyone who is thinking of planning a visit. Thanks again.

Alison Bardsley

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UK

Apologies for not emailing you sooner to say thank you for all your organisation and help in our trip to India.  

My husband and I loved every minute of it, from the wonderful Imperial Hotel in Delhi which was sumptuous despite the bad Air Pollution.   The Stepwell was fantastic and we recommended it to a couple of other friends and they agreed.

The room in Mumbai couldn’t have had a better view of India Gate and the sunrise and sunset, along with the boats and ships that my husband enjoys looking at.

The Maharajas Express train journey was epic, we really enjoyed meeting everyone on board – only 40 of us with 60 staff!  What we saw on those 7 days was amazing in every way, such a fantastic country.  

Your agents and drivers were very good and reliable and their English was too, thank you for organising all the tours.  We certainly crammed a lot in.

Mumbai was a little mad and we ended up cancelling the Elephanta caves and did the Heritage walk followed by a tour around the city and then walked down a market road.  I think everything takes so much longer, and the traffic was very slow.  We also wanted some down time in the hotel before we came home, so managed about 2 hours by the pool!

I will certainly recommend you and your team for any friends wanting to go to India.

With many thanks again Rajiv for your help

Sarah & Niall Denholm

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UK

Hi Rajiv, 

We just wanted to write and say how brilliant our holiday was to India and to say a huge thank you for such amazing organisation. 

Every pick up and drop off was to exact time and we didn’t have to worry about anything at all. 

The guides we had were so friendly and have enormous knowledge, there wasn’t anything they couldn’t tell us. 

We covered everything we wanted to see and appreciate the complexity of our requirements but it was all executed perfectly. 

Also thank you for your intervention to finalise things wihh the outstanding issue with Sol de Goa, that helped us so much. 

I would just like to say the quality of care and service throughout our stay was faultless, particularly at The Tuli Tiger resort in Kanha, the people there were incredible and we did see a tiger (!) and the Brijrama Palace, that was a real Palace, a beautiful location with really amazing food and such helpful people. 

So thank you again, we have recommended you, your company and services to friends already and will continue to do so. 

Very best wishes, 

Shelley and Shaun

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UK

Hi Gouri

We’ve been back a few days now, and I thought I would drop you a line to tell you how thrilled we were with the holiday and all the arrangements made for us.

It exceeded even our highest expectations, and certainly makes us want to return and explore further. Everything went to schedule, and all of the agents, guides and drivers were where they should be at the right time.  I don’t know where to start with the Maharajahs Express, suffice to say we were treated like royalty, and for a first trip to India and a special birthday holiday to boot, it was the only way to do it.

Thank you again for the seamless arrangements.

Kind regards

David Coleman

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USA

We have returned this week from another fabulous holiday organised for us by Great Vacations/Tailormade Journeys and so I am contacting you to thank you and all your team, both in the UK and in Sri Lanka, for making our holiday so enjoyable. We have been to India three times with your company, but this was the first time we have been beyond the Sub Continent, so it was a whole new experience which I’m pleased to say we thoroughly enjoyed.

Peter and Nigel Barker-Mills

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UK

Thought you would be interested in how our trip went…The Maharajas Express  Treasures of India was very nice trip and the service was A class. We were very happy with all guides and drivers for rest of our trip to Nepal and in Delhi .  Absolutely, could not have been nicer or more accommodating ,  Hotels were all very good in Nepal and in Delhi Leela Palace was amazing.  Thanks for all you did and we did like our special dinner at the ITC Maurya Bukhara very much!

Charlotte Stallard & Friends

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USA

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